Privacy Policy

Last updated: February 25, 2026

Introduction

Trusty Checker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for an account
  • Use our verification services
  • Contact us for support
  • Subscribe to our newsletter

This information may include:

  • Name and email address
  • Phone number
  • Government-issued identification documents (for verification purposes)
  • Video and photographic data from verification sessions
  • Payment information (processed securely through third-party providers)

Automatically Collected Information

When you access our Service, we may automatically collect:

  • Device information (model, operating system, unique device identifiers)
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes:

  • Identity Verification: To verify identities and prevent fraud
  • Service Delivery: To provide, maintain, and improve our Service
  • Communication: To send you updates, security alerts, and support messages
  • Legal Compliance: To cooperate with law enforcement and comply with legal obligations
  • Analytics: To understand how users interact with our Service
  • Security: To detect, prevent, and address technical issues and fraudulent activity

Data Security

We implement industry-standard security measures to protect your personal information:

  • Bank-level encryption (AES-256) for data storage
  • Secure SSL/TLS connections for data transmission
  • Regular security audits and penetration testing
  • Access controls and authentication protocols
  • Secure data centers with physical security measures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Verification data may be retained for law enforcement cooperation purposes.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Opt-out of marketing communications
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@trustychecker.com.

GDPR Compliance (European Users)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We process your data based on:

  • Your consent
  • Performance of a contract
  • Legitimate interests
  • Legal obligations

CCPA Compliance (California Users)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with rights regarding your personal information. You have the right to know what personal information we collect, use, and disclose.

Third-Party Services

We may use third-party service providers to help us operate our Service:

  • Analytics providers (to understand user behavior)
  • Payment processors (to handle transactions)
  • Cloud storage providers (to store data securely)
  • Email service providers (to send communications)

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to such transfers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

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